The Leadership You Can Rely On
My mission is to work with management, and agents to create quality content to help improve agent behaviors, customer satisfaction, and company performance.
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Who I Am
I’m an Arizona State University alumnus with years of experience in copywriting after studying journalism at Walter Cronkite School of Journalism.
After determining that a traditional journalism career wasn’t for me, I found myself as a media & journalism instructor at an elementary school from 2015-2019. I worked with students in small and large groups, teaching the basics of technology and media in face-to-face and virtual settings.
Finding My Passion
After several years in the teaching world, I decided the time had come to join corporate America. With that, I started my journey working for GoDaddy in their Website Design Services department. There I was part of an amazing team that designed websites and created content for small businesses.
However, as much as I loved web design and copywriting, I couldn’t stay away from learning & development. I began coaching our phone agents as well as teaching our new-hires & contracted copywriting team. I created quality training content and e-learning material to strengthen their skills.
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Finding My Passion
After several years in the teaching world, I decided the time had come to join corporate America. With that, I started my journey working for GoDaddy in their Website Design Services department. There I was part of an amazing team that designed websites and created content for small businesses.
However, as much as I loved web design and copywriting, I couldn’t stay away from learning & development. I began coaching our phone agents as well as teaching our new-hires & contracted copywriting team. I created quality training content and e-learning material to strengthen their skills.
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L&D Professional
As a Learning & Development specialist, I am passionate about helping organizations achieve their goals through effective training and development programs. With a strong background in content creation, copywriting, WordPress, web design, SEO, social media, and email marketing, I have the skills and expertise to design and deliver training programs that engage and inspire learners. Whether you're looking to improve employee performance, increase productivity, or drive business growth, I can help you achieve your goals. So if you're looking for a dedicated and skilled Learning & Development professional to join your team, I invite you to contact me today to discuss how I can help your organization succeed. Let's work together to achieve your goals!